Michaël Pilaeten. Breakingthe system, helping to rebuild it, and providing advice and guidance on how to avoid problems. That’s Michaël in a nutshell. With almost 20 years of experience in test consultancy in a variety of environments, he has seen the best (and worst) in software development. In his current role as Learning & Development Manager, he is responsible for guiding his consultants, partners, and customers on their personal and professional path towards quality and excellence. He is the chair of the ISTQB Agile workgroup and Product Owner of the ISTQB® CTFL 4.0 syllabus. Furthermore, he is a member of the BNTQB (Belgium & The Netherlands Testing Qualification Board), an accredited training for most ISTQB® & IREB trainings and an international keynote speaker and workshop facilitator.